Launched a 5-Year ESG Strategy anchored on “digital trust,” supported by an AI-powered GHG measurement platform that automates real-time carbon accounting across operations and the value chain.

Became the first Malaysian telco to achieve ISO 45003 certification for Psychological Health and Safety, formalising mental health governance and setting a new industry benchmark for psychosocial risk management.

​

Deployed Malaysia’s first AI-powered Neural Network Traffic Intelligence System with MBPJ, using 5G connectivity and real-time analytics to optimise traffic signals, reduce congestion and cut transport-related emissions.

Committed to submitting near-term and long-term emission reduction targets to SBTi by end-2025, a move that requires robust baselining of Scope 3 emissions and aligns the telco’s decarbonisation pathway with globally recognised science-based standards.